This Privacy Notice on the processing of personal data presents to the users of the website located at the URL address https://ratio1.ai (hereinafter "Website") the personal data collected by NAEURAL SRL (hereinafter "We", "Our", "Us") from its users (hereinafter "You") and the processing activities regarding the personal data carried by Us through the Website, as well as on the occasion of providing Our services ( the,, Services ’’).
In accordance with this Privacy Notice, We will process all personal data collected from You or which You may provide to Us.
1. DATA CONTROLLER AND WEBSITE OWNER
NAEURAL SRL, a company incorporated under the laws of Romania, registered with the Trade Registry under number 40/12133/2024, having fiscal code 50252500, with registered office located at 61 Eufrosina Popescu street, section ''LAMA 2'', space no.1, entrance B, 1st floor, room 42 , District 3, Bucharest, is the personal data controller and the owner of the Website.
2. PERSONAL DATA COLLECTED BY US
The processing of personal data represents any type of operation that is carried out on personal data, whether automatic or not, including, but not limited to, the collection, registration, storage, arrangement, use, modification, provision, disclosure and deletion of personal data of the user by Us.
We collect Your personal data directly from You, provided by You or collected automatically by Us in certain circumstances, including:
information on the public address of Your crypto wallet (when You interact with Us by connecting, payment of the Services);
details of your visit to our Website (We collect automatically information related to Your utilization of the Website, , Your searches, the pages from the Website that You visited, as well as other actions on Website, We may collect information including the geo-location, IP address,
in case of participation in Our communities or any other groups on social media;
when the KYC/AML process is carried out within the dApp, by a third-party KYC service provider, then the personal data processing shall be made by such third-party provider;
in case You interact with Us to purchase Node Deeds (the name, surname, e-mail address, profile details, fiscal code for the company represented by You, position held in the company and the name of the company represented by the user, details related to the payment in fiat currency);
in case of filling any information for your profile in the dApp (the name, surname, e-mail address, profile details, fiscal code for the company represented by You, position held in the company and the name of the company represented by the user, the public address of the crypto-wallet);
in case of updating Your profile;
device and connection information, browser information and web-log information, information relating to the use of cookies and similar technologies, please see below more details on cookies);
when browsing, requesting information, using or interacting on our Website;
when interacting with Us on any other groups on social media;
if You voluntarily communicate to Us, for any reason, Your personal data, without having a profile on the Website;
when You acquire and pay for Our Services .
We hereby inform You that the following information and / or personal data may be collected as well and processed by Us:
information to identify and contact the person (individual/representative of legal person) such as: name, surname, email address, the name of the company represented by You, the position held in the respective company, the address, the fiscal code;
the registered communication with Us such as requests, and inquiries, submitted through the Website,dApp using emails;
the information related to the public addresses of Your crypto wallet;
the information to subscribe to Our newsletter (the e-mail address);
the necessary information for KYC/ AML process such as: Your name, address/registered office, email address, phone number, financial information, Identity Card or Passport copy, personal description, photo, date of birth, passport number, or documents and data which can be used for personal identification purposes and required for KYC / AML process verification (by a third-party provider of KYC/AML services) and/ or that may be required to comply with applicable legal provisions.
the information for sending you a confirmation email to verify ownership of the email address provided on the profile account’s creation (the e-mail address);
the information for sending you notifications on several aspects (e.g. security, support)- the e-mail address;
the information for sending you notifications related to the reviews, benefits, prizes, if the case (the e-mail address);
the information for sending promotional materials, and other notices related to Our Services (the e-mail address);
improving Our Services (e.g. by analyzing how you interact with Our Services);
the information for investigating and addressing Your conduct that may breach our Terms and Conditions;
the information for detecting, preventing, and addressing fraud and/or other harmful or unlawful activity;
the information for complying with applicable laws, cooperating with investigations by law enforcement or other authorities of suspected violations of legal provisions;
registered communication with Us such as requests, questions, either submitted through the Website, groups, using emails;
any data provided by you during Our interactions, including in the context of reviews and discussions related to the complaints and copyright and trademark infringements notifications and counter-notifications;
Your community involvement, as the case may be;
any data provided by You during our interactions in the context of events or other online or offline meetings, if the case.
Please note that We collect and process all necessary information for the invoices related to Our fees (paid for the Services) including: the name, the address, the fiscal code, any VAT code (if the case), the registration number in the Trade Registries (if the case), as well as Your e-mail address and We also keep copies of the invoices issued by Us.
We may collect also information, which is received from third parties, including from Our partners, sub-contractors in technical, and advertising networks, KYC/ AML service provider or other third parties who may provide information, to fulfill Our activities or to comply with legal requirements.
The Website is not intended for children under the age of 18. We do not collect information about children who are under 18 years of age.
The personal data is collected by Us when You are using the Website, the dApp and the activities carried out by Us and through other types of communications which We have with You in the context of the provision of Our services or Our marketing activities.
Please note that social media plugins from social media platforms ( X, Youtube, Discord, Linkedin ) may be used on our Website.
If You access a page of our Website that contains such a social media plugin Your browser establishes a direct connection to the servers of the respective social media platform and authorized third parties. We do not influence the data that X, Youtube, Discord, Linkedin and any other social media platform operators collect based on their social media plugins Please read the data protection notices of the respective social media platform operators.
3. LEGAL GROUNDS AND PURPOSES OF PROCESSING PERSONAL DATA
We will process all personal data You make available to Us, as well as any other data necessary to provide You with Our activities and Services, according to the applicable legal provisions.
Our main purposes in connection with the processing of user's personal data are as follows:
to contact You;
to provide You with information, whether or not requested in connection with Our activities and Services;
to provide You with information with respect to Our Services;
to perform Our Services and to provide information to the users whether requested or not in relation to Our Services;
to analyze the user satisfaction and preferences towards the activities and services to enable effective service development and Our marketing activities;
to contact You and to send You the invoice for Our fee;
to provide support;
to manage the Website, the dApp and to ensure its security;
to improve Our performance and way of working and for administrative and fraud detection purposes.
We use Your personal information to send You direct marketing communications about Our services or promotions that may be of interest to You, by email, post, targeted online advertisements.
Our processing of Your personal data for marketing purposes is based on our legitimate interest, or on Your consent, or as otherwise permitted according to applicable legislation. You have a right to prevent direct marketing of any form at any time - this can be exercised by following the opt-out link attached to each communication or by sending an email to contact@ratio1.com.
The legal grounds for the processing of personal data are: Our interest when the processing is necessary for the performance of Our Services or, legal obligations (e.g. AML/CTF) or, pursuant the public interest or, requested in the exercise of official authority vested in Us or a third party with whom the personal data is disclosed except where such interest is overridden by the interest to protect the fundamental rights and freedoms that arise from the right of privacy.
We are entitled to process user's personal data also for other purposes if they are necessary for the performance of the obligations provided by the applicable legal provisions.
Processing of personal data means any operation which is performed on personal data, whether automated or not, including but not limited to collecting, recording, retention, arrangement, use, amending, delivering, disclosure and deleting of user's personal data by Us.
We may process other user-related information if there is a justified need for it and if processing of such data does not breach the applicable legal provisions.
4. DATA RETENTION
We will retain and use Your information (including personal data) as necessary to comply with our legal obligations, as well as necessary for the other purposes above-mentioned.
We will keep personal data for the duration requested/permitted by the applicable legal provisions. In this respect, We will keep your information (including personal data) for as long as is needed to provide you Our services, or as required to comply with our legal obligations. Subsequently, upon the expiration of this period or the exercise of any of your rights, in accordance with applicable legal provisions, We will remove/delete your personal data from Our systems and records and/or take steps to anonymize them so You cannot still be identified based on them.
By contacting us at contact@ratio1.com You can at any time obtain confirmation of whether or not personal data concerning You is being processed by Us.
5. TRANSFER AND DISCLOSURE OF PERSONAL DATA
In general, We do not disclose or transfer Your personal data to third parties. However, We are entitled to transfer personal data to:
- persons/entities/authorities to whom we are obliged to transfer the user's personal data based on the applicable legal provisions;
- to the persons who offer Us accounting services or other consultancy services;
- to the entities requesting them based on legal provisions and fiscal provisions.
In cases where disclosure or transfer is necessary or if required by the legal provisions, the disclosure or transfer of Your data will be carried out in compliance with the applicable legal provisions and We will take the necessary measures that are reasonably available to Us to ensure the integrity and protection of personal data.
We may disclose personal data to agencies, courts, and other authorities if we have the legal obligation of disclosure or we are entitled to make such disclosures or if it appears necessary to protect our interests.
6. SECURITY OF PERSONAL DATA
We have taken administrative, technical and physical measures to protect the personal data We hold against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Your personal data may be stored on Our data systems and/or in hard copy.
7. RIGHTS OF USERS IN CONNECTION WITH PROCESSING OF THE PERSONAL DATA
If You are from a state where GDPR (EU Regulation on Personal Data Protection) is applicable, You have the following rights regarding the processing of your personal data:
The right to access your personal data:
You have the right to be informed, upon request, if Your personal data is being processed, and if so, You have the right to request access to it. The information will include but is not limited to, the purposes of the processing, the categories of personal data processed and the recipients or categories of recipients to whom Your personal data has been or will be transmitted.
You have the right to obtain a copy of the personal data processed.
The right to rectification:
You have the right to obtain from Us the rectification of Your incorrect personal data.
The right of erasure ("right to be forgotten"):
You have the right to ask Us to delete your personal data.
The right of restriction:
You have the right to request a restriction on the processing of Your personal data. In this case, the data will be marked and may be processed by Us only for certain purposes.
The right to data portability:
You have the right to receive the personal data that You have provided to Us, in a structured, common, and computer-readable format, and You have the right to transfer this data to another entity without objections from Us.
The right of opposition:
You have the right to object, for reasons related to Your situation, at any time, to the processing of Your personal data by Us, and You can ask Us not to process Your personal data. If you have the right to object and exercise it, We will no longer process Your personal data for that purpose, unless the processing of Your personal data is necessary for the performance of a Task already ordered on the Marketplace.
If You have any questions regarding the processing of Your personal data or if You would like to make a request to Us or exercise any of Your rights regarding the processing of Your personal data, please contact Us at contact@ratio1.com.
8. COOKIES
The personal data is collected by Us when you are using the Website via technology through Cookies. The Website uses Cookies in order to offer the visitors a better experience when browsing the Website, as well as to provide services adapted to the needs and interests of its users. In addition, cookies offer Us important feedback on the way visitors browse the Website, so that the Website may be more efficient and more accessible.
A Cookie is a small text file made up of letters and numbers that will be stored on the user’s computer, mobile terminal or other device from which the user accesses the Website. The Cookie is installed by a request made by a web server to a browser (e.g. Google Chrome), it does not contain software, viruses or spyware and it cannot access information from the user’s hard drives.
Cookies are a central point of efficient Internet operation, helping generate a friendly browsing experience that is adapted to the preferences and interests of every user. If Cookies are deactivated, this may render certain Website functionalities impossible to use.
We are using Cookies in order to improve the navigation experience. To this end, Cookies render possible user’s terminal recognition, user preference storage and facilitate the presentation of content in a relevant manner, which is adapted to user preferences.
Information, collected automatically by Us on each visit Our Website:
technical information, including the Internet Protocol (IP) address used to connect Your device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about the visits, including the full Uniform Resource Locators (URL), clickstream to, through and from Our Website (including date and time), services/pages viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.
Please note that a visit on Our Website can place the following types of Cookies on your terminal:
Strictly Necessary Cookies- these Cookies are necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences.
You can set your browser to block or alert you about these Cookies, but some parts of the Website will not then work.
Performance Cookies- these Cookies allow Us to count visits and traffic sources so We can measure and improve the performance of our Website. They help Us to know which pages are the most and least popular and see how visitors move around the Website. All information these Cookies collect is aggregated and therefore anonymous.
If you do not allow these Cookies We will not know when you have visited our Website, and will not be able to monitor its performance.
Functional Cookies- these Cookies enable the Website to provide enhanced functionality and personalization. They may be set by Us or by third-party providers whose services we have added to our Website. If you do not allow these cookies then some or all of these services may not function properly.
Third-party Cookies:
In addition to Our Cookies, please note We may also use various third-parties Cookies such as:
Google Analytics to report usage statistics of the Website.
The Cookies We use are as follows:
Consent cookie (Necessary Cookie) -to choose whether to show the cookie popup or not.
Google Analytics (Performance Cookies)-to track Website activity such as session duration, pages per session, bounce rate etc. of individuals using the Website, along with information regarding the source of the traffic.
Cookies deletion
Generally, an app used to access web pages implicitly allows Cookie saving on the terminal. These settings can be changed in such a way that the automated management of Cookies is blocked by the web browser or the user is informed each time Cookies are sent to his terminal.
Detailed information on the possibilities and manners of managing Cookies can be found in the settings area of the app (web browser) and they vary depending on the type of browser that is used.
Please note that, as previously mentioned, any limitation of Cookies use may affect certain Website functionalities.
For more information on Cookies and how you can activate/deactivate them, you can access the following website (available only in English) https://www.aboutcookies.org/ or you can check out the Help section from your web browser.
If the visitors do not wish to have Cookies placed on their devices, they should set their browsers to refuse cookies before using the Website, with the drawback that certain features of the Website may not function properly without the aid of Cookies.
Please note that, if the Cookies that are strictly necessary for the Website operation are blocked, this may render the Website impossible to use.
If the visitors have not set their browsers to refuse Cookies, then the visitors can delete the Cookies after the visit of the Website, by accessing the corresponding settings in their web browser. In this case, their data will no longer be processed until their next visit of our Website.
9. LEGAL DISCLOSURE
Notwithstanding anything to the contrary in this document, We may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Our or Our users' rights.
We may share your personal information with law enforcement, data protection authorities, government officials, and other authorities when We are legally bound to do so or to protect the safety of the users and the Website.
10. CONTACT US
In the event we decide to amend this Privacy Notice, We will publish the new version on the Website, which will supersede the current version.
Thank you for entrusting us with Your personal data and for finding the necessary time to read Our Privacy Notice. Please feel free to contact Us if You have any questions related to our processing of Your personal data at: contact@ratio1.com
